Customer service call centers · Florida

Alorica - Ft. Myers

Name: Alorica - Ft. Myers Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Ft. Myers, FL · ~560 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

B
Good Safety Record: 2.0
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

Alorica - Ft. Myers runs at 76% of its industry's injury rate - safer than the typical Customer service call centers workplace, earning a grade B.

Alorica - Ft. Myers: 2.0 TCR = 76% of Customer service call centers BLS 2.6 · 2y Form 300A (see methodology below)

Alorica - Ft. Myers safety composite

Alorica - Ft. Myers scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on total case rate (tcr) (safer than 13%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

30/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 1.98 per 100 workers

Safer than 13% of industry peers
DART rate: F 0.4 per 100 workers

Safer than 34% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

Alorica - Ft. Myers held a steady TCR band

Alorica - Ft. Myers's TCR held near 0.0 from 2.0 in 2017 to 2.0 in 2018. In 2018, DART was 0.2× this establishment's average TCR (severity share of cases).

2017=2.0 · 2018=2.0

OSHA ITA Form 300A scorecard

Establishment book 561422 · Ft. Myers, FL AT/BELOW-IND · MID

Grade B · TCR 2.0 · 76% of ind

DART 0.4 DART
RANK #15/16
PHOTO Marshfield Contact C…
BOOK 2y book
INJ 14 inj
SIZE ~560 FTE

Nearest TCR peer: Marshfield Contact Center (0.0 TCR gap)

Read with this employer → · Industry book → · Florida employers → · Look up another →

Alameda, Calif

2.1
Green Tree

2.1
This site

2
Marshfield Con

2
Alorica, Mesa

1.9

What this shows Alorica - Ft. Myers averages 2.0 TCR (76% of the Customer service call centers BLS benchmark).

Alorica - Ft. Myers TCR series: 2017=2 · 2018=2 · BLS 2.6

Where Alorica - Ft. Myers falls in its industry

159 Customer service call centers establishments

Safer than 13% of graded establishments in this industry, whose median TCR is 0.8.

Grade B

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #15 safest of 16 Customer service call centers employers in Florida.

Alorica - Ft. Myers (560 employees, TCR 2.0) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

Alorica - Ft. Myers has more employees than the Customer service call centers median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2018	2.0	0.4	4	6	0
2017	2.0	0.0	10	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · FL · Ft. Myers

159 Customer service call centers employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 65 employers in Ft. Myers, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	Marshfield Contact Center	MARSHFIELD, WI	2.0 TCR
NAICS-TCR	Alorica, Mesa	MESA, AZ	1.9 TCR
NAICS-TCR	Alameda, California (Customer Service)	ALAMEDA, CA	2.1 TCR
NAICS-TCR	Green Tree	PITTSBURGH, PA	2.1 TCR
STATE-SIZE	L3Harris Technologies INC Wickham Campus	MELBOURNE	560 FTE
STATE-SIZE	HH-BUNNELL	BUNNELL	560 FTE
STATE-SIZE	HH-NEWSMRB	NEW SMYRNA BEACH	560 FTE
STATE-SIZE	HH-MACCHT	MACCLENNY	560 FTE
CITY-NEAR	Fort Myers	Ft. Myers	1,670 FTE
CITY-NEAR	Lennar Southwest Florida	Ft. Myers	454 FTE
CITY-NEAR	Arthrex Logistics Center	Ft. Myers	446 FTE
CITY-NEAR	Florida	Ft. Myers	438 FTE
NAT-TCR	Wix Allen Plant	Gastonia, NC	2.0 TCR
NAT-TCR	Pace industries, Harrison Division	Harrison, AR	2.0 TCR
NAT-TCR	Shopko Store #50 (Fond Du Lac, WI)	Fond Du Lac, WI	2.0 TCR
NAT-TCR	Parkway Products Cobb Georgia	Marietta, GA	2.0 TCR
NAT-SIZE	BMO Harris Bank Center	Rockford, IL	560 FTE
NAT-SIZE	AUSUTXKW - AT&T Mobility Services LLC	Austin, TX	560 FTE
NAT-SIZE	General Mills Operations, LLC.	Belvidere, IL	560 FTE
NAT-SIZE	Rummel Construction, Inc.	Scottsdale, AZ	560 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.