Employer · Florida

FL-Tampa Call Center

Name: FL-Tampa Call Center Workplace Safety Data
Creator: PlainSafetyScore
License: https://creativecommons.org/publicdomain/zero/1.0/

Tampa, FL · ~828 workers · 2 years of OSHA Injury Tracking Application data.

Compiled by PlainSafetyScore · August 25, 2026

B
Good Safety Record: 1.4
Avg TCR: 2.6
Industry avg: 0
Fatalities

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The verdict

FL-Tampa Call Center runs at 52% of its industry's injury rate - safer than the typical industry workplace, earning a grade B.

FL-Tampa Call Center: 1.4 TCR = 52% of industry BLS 2.6 · 2y Form 300A (see methodology below)

FL-Tampa Call Center safety composite

FL-Tampa Call Center scores strongest on fatalities (safer than 50% of same-industry peers) and weakest on dart rate (safer than 8%), blended into one 0-100 breakdown against same-industry peers. A missing measure drops out and redistributes its weight rather than deflating the score. This is a per-dimension breakdown, distinct from the single letter grade above it (which weights TCR alone against the BLS industry benchmark).

26/100

Percentile-weighted across 3 of 3 measures

Total Case Rate (TCR): F 1.35 per 100 workers

Safer than 27% of industry peers
DART rate: F 1.15 per 100 workers

Safer than 8% of industry peers
Fatalities: D 0

Safer than 50% of industry peers

Benchmarked live against every credibly-rated employer in the same NAICS industry code in the current OSHA extract (a segment must have at least 8 rated peers to benchmark). Not a legal or compliance determination; PlainSafetyScore's own weighting (TCR 40%, DART 35%, fatalities 25%).

FL-Tampa Call Center held a steady TCR band

FL-Tampa Call Center's TCR held near 0.1 from 1.4 in 2017 to 1.3 in 2018. Peak filing year was 2017 at 1.4 TCR. In 2018, DART was 0.85× this establishment's average TCR (severity share of cases).

2017=1.4 · 2018=1.3

OSHA ITA Form 300A scorecard

Establishment book 561422 · Tampa, FL AT/BELOW-IND · MID

Grade B · TCR 1.4 · 52% of ind

DART 1.1 DART
RANK #9/16
PHOTO NM-Albuquerque Menau…
BOOK 2y book
INJ 18 inj
SIZE ~828 FTE

Nearest TCR peer: NM-Albuquerque Menaul Call Center (0.1 TCR gap)

Read with this employer → · Industry book → · Florida employers → · Look up another →

Business Solut

1.5
This site

1.4
NM-Albuquerque

1.4
Harland Clarke

1.3
Alorica - Clov

1.3

What this shows FL-Tampa Call Center averages 1.4 TCR (52% of the industry BLS benchmark).

FL-Tampa Call Center TCR series: 2017=1.4 · 2018=1.3 · BLS 2.6

Where FL-Tampa Call Center falls in its industry

159 industry establishments

Safer than 27% of graded establishments in this industry, whose median TCR is 0.8.

Grade B

More dangerous than peersSafer than peers

Narrower to Florida alone (the establishments it most directly competes with for workers and contracts): ranked #9 safest of 16 industry employers in Florida.

FL-Tampa Call Center (828 employees, TCR 1.4) among 29 same-industry peers, split at the industry median of 379 employees and a TCR of 0.8

FL-Tampa Call Center has more employees than the industry median and a higher injury rate than the industry's median TCR of 0.8. Workforce size and injury rate do not always move together within the same industry -- some of its smaller peers run higher rates than its larger ones, and vice versa.

Year-by-Year Safety Data

Year	TCR	DART	Injuries	Illnesses	Fatalities
2018	1.3	1.1	9	0	0
2017	1.4	0.8	9	0	0

OSHA ITA peer cross-reference

Establishment peer ledger

561422 · FL · Tampa

159 industry employers nationwide with a credible TCR · 26,569 rated employers in Florida with headcount on file · 1,659 employers in Tampa, FL · 4 cross-state NAT-TCR peers · 4 cross-state NAT-SIZE peers. Closest matches by relationship code are listed below.

Rel	Establishment	Place	Metric
NAICS-TCR	NM-Albuquerque Menaul Call Center	ALBUQUERQUE, NM	1.4 TCR
NAICS-TCR	Harland Clarke - New Braunfels	NEW BRAUNFELS, TX	1.3 TCR
NAICS-TCR	Alorica - Clovis	CLOVIS, CA	1.3 TCR
NAICS-TCR	Business Solutions	OMAHA, NE	1.5 TCR
STATE-SIZE	MIAMFLHQ - AT&T Mobility Services LLC	MIAMI	828 FTE
STATE-SIZE	LFO Lejeune/Flagler Office	MIAMI	829 FTE
STATE-SIZE	Superior Construction - SE	JACKSONVILLE	829 FTE
STATE-SIZE	Sunshine Cleaning Systems Inc.	OAKLAND PARK	829 FTE
CITY-NEAR	Diversified Maintenance Systems LLC	Tampa	10,600 FTE
CITY-NEAR	Tampa General Hospital	Tampa	7,849 FTE
CITY-NEAR	Valet Living, LLC	Tampa	6,337 FTE
CITY-NEAR	ST. Joseph's Hospital (5100)	Tampa	5,540 FTE
NAT-TCR	Lancaster - PCA	Lancaster, PA	1.4 TCR
NAT-TCR	Bombardier Transportation - Plattsburgh	Plattsburgh, NY	1.4 TCR
NAT-TCR	Celsus Laboratories	Cincinnati, OH	1.4 TCR
NAT-TCR	S05973 - WM of AR TN AL KY Accounting Office	Birmingham, AL	1.4 TCR
NAT-SIZE	CN Plano	Plano, TX	828 FTE
NAT-SIZE	0960 - Mira Loma Ca (Dry) Depot	Mira Loma, CA	828 FTE
NAT-SIZE	Baylor Scott & White Medical Center - Plano	Plano, TX	828 FTE
NAT-SIZE	St. Luke's Nampa Medical Center, Ltd.	Boise, ID	828 FTE

Rel codes: NAICS-TCR · STATE-SIZE · CITY-NEAR · NAT-TCR/NAT-SIZE cross-state. Read with this employer →

Data Source: OSHA Injury Tracking Application (ITA), mandatory establishment-level injury/illness reports. Grades compare employer Total Case Rate (TCR) to BLS IIF industry benchmarks. Data covers years reported by this establishment: 2018, 2017. This is publicly available government data - not a legal determination of workplace conditions.

Read our methodology - how this data is sourced, computed, and verified.

Data sourced from official public datasets. See our methodology for details.